CUSTOMER BENEFITS

STYLE GROUPS

With hundreds of sofa models imported from Europe, Loft delivers a versatile collection of high quality furnishings and decor across four style groups that suit individual aesthetic tastes.

48 HOURS DELIVERY

Loft offers delivery options that guarantee delivery to your door within 48 hours of your purchase.

QUALITY CHECKED DELIVERY

We believe in delivering our products with quality assurance. Our products are individually quality checked and sealed before delivery.

UNLIMITED EXCHANGE ON SOFAS

We are committed to ensuring you are absolutely in love with your new sofa. That’s why we offer unlimited exchange services for sofas delivered by Loft, where our team will be waiting by your door for you to decide whether to keep or return the sofa.

EXCHANGE & REFUND POLICY

If by any chance, you are unhappy with your purchase; our refund policy enables you to return unused items in their original, unopened packaging within 7 days for a full-refund. The original receipt or gift receipt is required for a full-refund or a store credit. Unfortunately we cannot accept return on gift vouchers, clearance, damaged or assembled products.

MANUFACTURING GUARANTEE

Rest assured, our furniture products come with a 3 year manufacturing guarantee that ensures you are receiving a quality product.

A LA CARTE FABRIC OPTIONS

We understand that each home experience is different from another, which is why we have a spectrum of a-la-carte fabric options available for you to fully customize your sofa to adapt into your home and to your budget.

COMPETITIVE PRICE POINTS

We’re convinced you won’t find a better price point than at Loft. With our products priced lower than our competitors for the same quality, feel confident shopping with us.